Privacy policy
This policy applies to the website: laboutiquechampagne.com
Last update: July 1, September 2024
Your privacy is of the utmost importance to La Boutique Champagne ! INC. who is responsible for this site.
The purpose of this privacy policy is to provide you with information:
- How your personal information is collected and processed.
Personal information includes any information that may identify you.
This includes your first and last name, your age, your postal address, your e-mail address, your location and your IP address; - What are your rights regarding this information?
- Who is responsible for processing the personal information collected and processed ;
- To whom this information is sent ;
- Eventually, the site’s policy on cookies.
This privacy policy supplements the General Terms and Conditions of Use, which you can consult at the address below:
https://laboutiquechampagne.com/politique-de-confidentialite/, https://laboutiquechampagne.com/termes-et-conditions-dutilisation/
COLLECTION OF PERSONAL INFORMATION
We collect the following personal information:
- Name
- First name
- Postal address
- Postal code
- E-mail address
- Telephone/fax number
- Credit card number
- Preferences (musical, literary, cinematographic, etc.)
- Physical description
The personal information we collect is gathered through the methods described below, in the “Forms and methods of collection” and following sections.
FORMS AND COLLECTION METHODS
Your personal information is collected through the following methods:
- Website registration form
- Order form
- Opinion poll
- Competition
- Other(s):
By phone
By e-mail
Social networks
In-store
We use the information collected for the following purposes:
- Order tracking
- Information/Promotional offers
- Statistics
- Contact
- Website management
- Other :
Marketing: Google ADS, Remarketing, Google analytics, other advertising
INTERACTIVITY
Your personal information is also collected through the interactivity that may be established between you and our Web site.
This information is collected in the following ways:
- Fora or discussion area
- Comments
- Correspondence
- Information for promotional offers
- Other(s):
– Telephone
We use the information collected for the following purposes:
- Statistics
- Contact
- Website management
- Other(s):
– Marketing
– Ordering
LOG FILES AND COOKIES
We collect certain information through log files and cookies.
These files enable us to process statistics and traffic information, facilitate navigation and improve service for your convenience.
a) Description of cookies used by the site
This mainly concerns the following information:
- IP address
- Operating system
- Visited pages and queries
- Time and day of connection
- Other(s):
– other
The use of such files enables us to achieve the following objectives:
- Improved service and personalized welcome
- Create personalized consumption profiles
- Order tracking
- Statistical studies
- Other(s):
– Marketing
When browsing the site, third-party cookies may be stored.
In particular, these are the following third parties:
– In particular: Google analytics
In addition, the site integrates social network buttons allowing you to share your activity on the site.
Cookies from these social networks may therefore be stored on your computer when you use these functions.
These sites have their own privacy policies and terms and conditions of use that may differ from ours.
We invite you to consult the privacy policies and general conditions of use of these sites.
b) Opposition to the use of cookies by the site
You can prevent these cookies from being saved by configuring your browser.
If you decide to deactivate cookies, you will be able to continue browsing the site.
However, we cannot be held responsible for any malfunctioning of the site caused by this manipulation.
SHARING PERSONAL INFORMATION
Personal information collected by the site is not sold to any third party and is processed solely by us.
RETENTION PERIOD FOR PERSONAL INFORMATION
The person responsible for processing personal information will keep all personal information collected for a period of : 10 years, after which it will be archived or destroyed.
HOSTING PERSONAL INFORMATION
Our site is hosted by : Cloudways, whose head office is located at the address below:
Junction Business Centre 1st Floor Sqaq Lourdes St. Julian’s, Malta
Julian’s, STJ3334, Malta
The host can be contacted at the following telephone number: 330-001-0338.
The personal information we collect and process is transferred to the following country(ies): United States, Canada, other.
DATA CONTROLLER
a) The data controller
The data controller can be contacted as follows:
Info@laboutiquechampagne.com
The data controller is responsible for determining the purposes and means of processing personal information.
b) Obligations of the data controller
The person responsible for processing personal information undertakes to protect the personal information collected, not to pass it on to third parties without your knowledge and to respect the purposes for which the information was collected.
In addition, the data controller may notify you in the event of rectification or deletion of personal information, unless this would entail disproportionate formalities, costs or steps for the data controller.
In the event that the integrity, confidentiality or security of your personal information is compromised, the data controller undertakes to inform you by any means necessary.
RIGHT OF OBJECTION AND WITHDRAWAL
You have the right to object to the processing of your personal information by the site (“right of objection”).
You also have the right to request that your personal data no longer appear, for example, on a mailing list (“right of withdrawal”).
In order to object to the processing of your personal information or request the withdrawal of your personal information, you must follow the following procedure:
– Receiving requests
– Requests for de-indexation and deletion of personal information must be received by the designated responsible team.
– Customers can submit their requests via specific channels such as email address
– If the identity cannot be verified satisfactorily, the organization may refuse the request.
– Evaluation of requests
– The responsible team must carefully examine the requests and the personal information concerned to determine their eligibility for de-indexation or deletion.
– Requests must be handled confidentially and within the agreed deadlines.
– Reasons for refusal
– There are also perfectly valid reasons why we may refuse to delete or de-index personal information, including :
- To continue providing goods and services to the customer ;
- For reasons of labor law requirements;
- For legal reasons in the event of a dispute.
– De-indexing or deleting personal information
The responsible team shall take the necessary steps to de-index or delete personal information in accordance with eligible requests.
– Follow-up communication
The responsible team is responsible for communicating with applicants throughout the process, providing acknowledgement confirmations and regular updates on the status of their application.
Any delays or problems encountered in processing applications must be communicated to applicants with clear explanations.
– Follow-up and documentation
– All requests for de-indexation and deletion of personal information, as well as the actions taken in response, must be recorded in a dedicated tracking system.
Records should include details of requests, actions taken, dates and results of actions taken.
10. RIGHT OF ACCESS, RECTIFICATION AND DELETION
You can view, update, modify or request the deletion of your personal information by following the above procedure:
If you have one, you have the right to request the deletion of your personal space.
SAFETY
The personal information we collect is kept in a secure environment.
The people working for us are required to respect the confidentiality of your information.
To ensure the security of your personal information, we use the following measures:
- Access management – authorized person
- Access management – person concerned
- Automatic backup
- Username/password
- Other(s):
– Notament; Double autentification, other
We are committed to maintaining a high level of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions.
However, as no mechanism offers maximum security, there is always a degree of risk involved when using the Internet to transmit personal information.
CHILDREN
Our Web site contains sections intended for minors aged 16 and over, in particular the prom section.
The collection of personal information is done with the consent of the child’s parent or guardian.
We request consent through :
- Registration form
- Order form
- Telephone call
If your child uses our website without your permission it is the parent or legal guardian’s responsibility to manage it.
If your child uses our web site or service it is because he or she has had your prior permission and we cannot be held responsible if this is not the case.
CONDITIONS FOR MODIFYING THE PRIVACY POLICY
This privacy policy may be consulted at any time at the address below:
https://laboutiquechampagne.com/privacy-policy-2/
We reserve the right to make changes to ensure compliance with applicable law.
Consequently, you are invited to consult this privacy policy regularly in order to keep up to date with the latest changes.
ACCEPTANCE OF THE PRIVACY POLICY
By browsing the site, you acknowledge that you have read and understood this privacy policy and agree to its terms, particularly with respect to the collection and processing of your personal information and the use of cookies.
LEGISLATION
We undertake to comply with the legislative provisions set out in:
Act respecting the protection of personal information in the private sector, RLRQ c P-39.1; and/or
Personal Information Protection and Electronic Documents Act, LC 2000, c 5.
Contact information
Our website is: laboutiquechampagne.com .
Our head office is located in Saint-Hyacinthe.